Products purchased may be returned for a full refund if the following conditions are adhered to:

• The item(s) are returned in the condition they were received including the boxes. All returns must be securely packaged and sent by Mail Recorded Delivery or Special Delivery.
• If the package is lost or stolen you are responsible for claiming compensation from the Royal Mail. Please note Recorded Delivery does not offer compensation for jewellery.
• Products are returned within 14 days of delivery.
• Any free gift sent with your order is also returned.
• Payment has been cleared and previously authorised.
• Where your order was paid by Bank Transfer, credit/debit card a refund can only be issued to the card used to make the original purchase.
• Earrings are excluded from the above due to hygiene reasons.

Please do not hesitate to contact  if you have any questions regarding our Returns Policy.