You know your order has been accepted when the screen says "Order Completed" and displays your order number. Write down the number, you will need it for any correspondence with us. Remember that you can always check your order status on-line by clicking on the View Your Shopping Cart Status link on the login page.

Methods of Payment 
Credit Cards
Visa, MasterCard, American Express and Discover. Your credit card is not charged until your order is shipped. We do not release your credit card information to any outside organizations. The transferring of your credit card information is safely handled by our secure server. You also have the option of phoning or faxing us your credit card information. We will need your order number, credit card number, and the credit card expiration date.

• Phone Numbers: ------- between the hours of 9AM and 5PM EST

• Fax Number: ---------

Safe Shopping Guarantee   
The Shaym Gems Safe Shopping Guarantee protects you and your personal / confidential information while you shop at Shyam Gems and ensures you will never have to worry about online credit card safety.

Shaym Gems uses world-class encryption and firewall technology to protect your personal and billing information including name, address and credit card details to ensure they can not be read as they travel over the internet or accessed through our secure servers.

This guarantee simply means that every transaction made at Shaym Gems is safe and you, the customer, will pay nothing any for unauthorized credit card charges resulting from shopping at Shyam Gems Tradeing Corporation.

Shipping Policy

Our Shyam Gems, Silver findings and all other supplies should meet or exceed your expectations. However, if you are not completely satisfied, we are pleased to offer our Complete returns / exchange on all purchases made at BeadsPoint.com.

At Shyam Gems.org  all shipping charges are added on the bill once we process your order!

All items are shipped UPS Ground unless otherwise indicated by you.